SERVICES
We offer a variety of services to keep your upholstery, carpeting, and area rugs clean, protected, and looking beautiful.
Post-treatment care
For best results, act quickly when spots and spills occur!
- Gently BLOT with a clean paper towel — DO NOT RUB the spot into the fibers.
- If the spot persists or has dried, moisten with ProFlekk spot and stain releaser.
- Allow 5 minutes for the textile to absorb ProFlekk, then continue to blot with clean paper towel to absorb as much moisture as possible.
- Repeat as necessary.
If after following these directions you are unable to remove the spot or stain yourself, refer to our performance agreement below and call us at 312-446-7530.
Fiber ProTector of Chicago Performance Agreement
All Fiber ProTector treatments come with FREE two-year support, which includes a care kit, access to our 24-hour help line, and discounts on future maintenance cleaning services.
Refer to our “Care Instruction Guide” for removal of spots and spills.
If after following our directions you are unable to remove the spot or stain, we will attempt to remove the stain for a minimal service call fee. (Water extraction may be required for large stains.)
If we are unable to remove the stain, we will refund the original purchase price of the Fiber ProTector (minus a 20% annual use fee).
This warranty agreement does NOT extend to pet stains.
Our lifetime warranty
As long as your items have been professionally cleaned and re-protected after every third cleaning at Fiber ProTector of Chicago’s standard rates, we will continue to back the performance of Fiber ProTector for the useful life of the textile.
This warranty agreement does NOT extend to pet stains.